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This entry is part of a series, Colin Powell On Leadership»

The second lesson of General Colin Powell’s 18 lessons of leadership is summed up as follows:

“The day soldiers stop bringing you their problems is theday you have stopped leading them.  They have either lost confidence that you can help them or concluded that you do not care.  Either case is a failure of leadership.”

So what does this have to do with network marketing?

Well, if you have a download, they’re like the soldiers that Colin Powell refers to. So, if they stop coming to you with their problems, you’re leadership has, for them, failed.

How can you ensure they feel they can trust you, that you can help them in some way, either by pointing them to a solution, helping them find their own way to a solution, or just being there to hear and share the pain?

Years ago I served in my country’s air force on a helicopter squadron. One day we were told that we’d have to give up the weekend, that we’d have to work to support a short notice operation. It doesn’t matter here what the operation was. The squadron commander could easily have stayed away – the squadron personnel knew what to do and how to do it, and didn’t need a senior officer getting in the way… but the commander stayed, making coffee for lower ranks, making sure they were OK, getting fed and so on.

He was sharing the pain and being ‘one of us’ – so why wouldn’t we come to him with problems?

This is just one example – and I know you can find your own.

A great starting point if you are new to leadership is to take a look at the Leadership Challenge by Kouzes & Posner – see www.leadershipchallenge.com or click here.

There you will find out more about their 5 element framework – the 5 exemplary practices of leadership, listed below. Nearly 30 years of research make this a very proven & robust model.

  1. Model the Way
  2. Inspire a Shared Vision
  3. Challenge the Process
  4. Enable Others to Act
  5. Encourage the Heart

Good luck!

Cheers

Martin

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